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White-label Checklist

To sell hosting under your own brand, your customers should see your name everywhere — not the hosting provider’s. Work through this checklist once, before you create customer accounts.

1. Your own domain for the service

Use a domain you own, for example yourbrand.com, for your nameservers and as the address customers use to reach their panel.

2. Private nameservers

  1. Ask your hosting provider for the IP addresses to use for your nameservers.
  2. At the registrar of yourbrand.com, register glue records (also called child nameservers or host records): ns1.yourbrand.com and ns2.yourbrand.com with those IPs.
  3. In the user panel open Reseller → Nameservers, enter ns1.yourbrand.com and ns2.yourbrand.com and save. Let the panel update existing customer DNS zones when it asks.
  4. Tell customers to set ns1.yourbrand.com and ns2.yourbrand.com at their own registrar.

Glue records can take up to 24–48 hours to work everywhere.

3. Panel branding

In Reseller → Branding:

  • upload your logo (PNG, about 200 px wide),
  • set the footer text,
  • set the user panel title (browser tab),
  • set the from name and from address for automatic backup emails.

4. A branded panel address

Create a subdomain such as panel.yourbrand.com pointing (A record) to the server IP. Customers can then log in at https://panel.yourbrand.com:2083. Ask your provider whether the server certificate covers that name, or install a certificate for it.

5. Your own email and support

  • Use an address on your own domain (for example support@yourbrand.com) as the contact address in customer accounts and in branding settings.
  • Point customers to your own help pages, or link to the user documentation.

6. Test as a customer

Create a test customer account, log in with Autologin from the account list, and check the logo, title, nameservers in the DNS zone and the emails it receives.

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